Refunds / Cancellation.

  • To be entitled for a return or replacement, the product must be unused and in the alike condition that you received it. Product must be in the original packaging too.
  • Our policy of refund and replacement lasts 72 hours. There will be no return or replacements made after 72 hours of product purchase if the defined period expires.
  • Non-returnable items are Baby under garments and some Baby Essentials.
  • If a damage product is delivered to you, kindly send us an email with the product picture at info@divanshu.com or WhatsApp us 8650880388 within 72 hours of receiving the product.
  • Divanshu reserve the right to decline return requests in case of frequent returns from customers (3+ returns in a year). On some pin codes reverse pickups are not feasible, in this case we need to ask you to ship it back to us.
  • There are some situations where NO refunds and replacements are acknowledged (if applicable)
    • - Any product not in its original condition, missing parts or is damaged.
    • - Any product requested for refund/replacement post 72 hours of purchase.