Refunds / Cancellation.
- To be entitled for a return or replacement, the product must be unused and in the alike
condition that you received it. Product must be in the original packaging too.
- Our policy of refund and replacement lasts 72 hours. There will be no return or
replacements made after 72 hours of product purchase if the defined period expires.
- Non-returnable items are Baby under garments and some Baby Essentials.
- If a damage product is delivered to you, kindly send us an email with the product picture
at info@divanshu.com or WhatsApp us 8650880388 within 72 hours of receiving the
product.
- Divanshu reserve the right to decline return requests in case of frequent returns from customers
(3+ returns in a year). On some pin codes reverse pickups are not feasible, in this case we need
to ask you to ship it back to us.
- There are some situations where NO refunds and replacements are acknowledged (if
applicable)
- - Any product not in its original condition, missing parts or is damaged.
- - Any product requested for refund/replacement post 72 hours of purchase.